Air France-KLM Martinair Cargo has added a new proactive tracking feature to it's Le'ts Get Digital'programme, which will now offer customers the option of being informed automatically when one of their shipments is affected by an irregularity.
It said customers signing up for the 'RealTime Care'option would be automatically notified about the situation, its cause, and the rectification solution that has been found on their behalf for the exception.
It said the RealTime Care solution was an addition to the existing transparency and tracking services, RealTime Connect and RealTime Notice.
"By adding even more innovative digital solutions to its portfolio, Air France-KLM Martinair Cargo is demonstrating its commitment to helping customers conduct their business optimally, even when conditions are difficult," the company said.